Tz®

Trezor® — Start safely at `trezor.io/start`

Stepwise setup, Trezor Wallet login, Suite & Bridge guidance, plus practical troubleshooting and recovery tips.

Overview: Why use `trezor.io/start`?

Trezor® is a hardware-first security device for safeguarding cryptocurrency private keys offline. The landing page trezor.io/start is the manufacturer’s recommended entry point: it verifies your device authenticity, walks you through the Trezor Wallet setup flow, and links to the correct Trezor Suite Download and Trezor Bridge Download.

Install the Trezor Suite App & Bridge

Choose the Trezor Suite App for a full desktop experience—transaction history, account management, and firmware updates live here. If your browser or OS requires it, install Trezor Bridge to enable USB communication between the device and the Suite/web apps. Both links appear on trezor.io/start.

Common connection & login problems

Issues such as Trezor Login not working, Unable to login Trezor, or Error Connecting Trezor Account are often resolved by checking fundamentals: use an original USB cable, try another port or computer, confirm the device displays the expected Trezor® boot screen, and ensure Suite and Bridge versions are current.

Troubleshooting Trezor login Issues: restart the Suite app, reinstall Bridge, and temporarily disable browser extensions that may interfere with USB permission prompts.
Trezor suite App not Working: clear the app cache, allow necessary system permissions, or reinstall from the official start page.
Can't verify Trezor Wallet: only accept verification prompts when you are on the official Suite or start page; mismatched firmware or fake pages cause verification failures.

Account recovery, 2FA & security best practices

For Trezor Account Recovery, restore strictly with your recovery seed on a trusted Trezor® device or approved recovery tool. If Trezor is used as a second factor and you need a Trezor 2fa reset, follow the external service’s recovery flow and consult the Trezor Help Center for guidance when the hardware fails to authenticate.

When to contact the Trezor Help Center

Persistent failures, suspected device tampering, or hardware errors should be escalated via the Help Center accessible from trezor.io/start. Use official support channels only — never share your seed, PIN, or passphrase with anyone.

Frequently asked questions

How do I safely reach trezor.io/start?: Type the URL manually or follow the link printed with your device. Avoid emailed links and search results that could be spoofed.
Which is required: Suite or Bridge?: Trezor Suite App is recommended. Install Bridge only if your browser or integration specifically requests it.
My Trezor Login not working — what now?: Try another USB cable/port, reinstall Suite/Bridge, and check firmware status via the official start page.
Can I recover my wallet without the original device?: Yes — restore using your recovery seed on a new Trezor® device or compatible recovery tool, but never enter your seed on untrusted sites.
Where is the Trezor Help Center?: Access it from trezor.io/start for verified articles and direct support options.